Shipping
Shipping is FREE on ALL orders INTERNATIONALLY.
Our team works hard to ensure that all orders are sent on time so they can reach you on time.
Products we have in stock are shipped within 48 hours of receipt of payment (orders will not be shipped on Saturdays, Sundays or public holidays).
Consignment products take longer to ship, due to the fact that they are with the original owner. Please allow 2-3 weeks for shipping of these products as it can take 1-3 week for us to receive and authenticate them.
Products that have been sourced for you by a personal shopper will also take longer to ship. The sourcing process takes around 4 weeks since receipt of the deposit payment. Once the item reaches our offices (around 4 weeks), the customer will pay the remaining balance and the product will be shipped within 48 hours of receipt of payment.
Kurated Luxury is partnered with DHL to ensure timely and quality delivery of your orders. We offer the following shipping services:
- Express Shipping
- Option to choose DHL access point as a delivery address instead of your home address
- Real time tracking of your order
- 24/7 customer service
- Returns with an option for a home pick up or a DHL access point drop off
- SMS with the tracking number as soon as the order is shipped
If you have any questions regarding your order or our shipping policy please email us at postsales@kurated-luxury.com
Standard Shipping times:
Spain: 2 working days
During sales periods, public holidays or order overload, the orders may take a few extra days to be delivered.
Europe: 2-4 working days
During sales periods, public holidays or order overload, the orders may take a few extra days to be delivered.
United States: 5-7 working days
During sales periods, public holidays or order overload, the orders may take a few extra days to be delivered. This doesn’t include the time loss if a bag is stopped for inspection at customs.
International: 5-7 working days
During sales periods, public holidays or order overload, the orders may take a few extra days to be delivered. This doesn’t include the time loss if a bag is stopped for inspection at customs.